Founder, National Center for Technology and Dispute Resolution
Professor Emeritus of Legal Studies, University of Massachusetts Amherst
Co-author (with Orna Rabinovich-Einy) of Digital Justice: Technology and the Internet of Disputes (2017, Oxford University Press)
Recipient of  2017 D’Alemberte-Raven Award  from the American Bar Association Section of Dispute Resolution

Ethan Katsh is Professor Emeritus of Legal Studies at the University of Massachusetts. With Janet Rifkin, he established and, for many years, directed the National Center for Technology and Dispute Resolution. The Center (odr.info) continues to be the primary focal point of online and offline activities involving Online Dispute Resolution (ODR).  Professor Katsh is considered to be the founder of the field of ODR.

Managing Director, Program on Negotiation at Harvard Law School
Executive Committee Member, Program on Negotiation at Harvard Law School

Nicole Bryant is the Managing Director of the Program on Negotiation and member of PON’s Executive Committee. She joined PON in 2021, bringing to the position a proven track record of successful management and growth of large-scale continuing education programming in an international context. At PON, she oversees the activities of the staff and supports the work of the faculty and researchers. Bryant previously worked at the élite French university Sciences Po, where she served as the Director of Continuing Education and as member of the University’s Executive Committee, and at Tufts University, as the Director of Continuing and Professional Education Programs at University College. She is a graduate of Columbia University, Sciences Po, and the Ecole Normale Supérieure de Paris, where she was the first American to be admitted via the international selection exams.

Director, National Center for Technology and Dispute Resolution
Senior Lecturer II, Department of Legal Studies, School of Public Policy, University of Massachusetts/Amherst (USA)
Co-founder and 2026 and 2023 President, Board of Directors, International Council for Online Dispute Resolution.

Leah Wing heads the NCTDR ODR Ethics Initiative for ODR Standards and Ethical Principles for Online Dispute Resolution and is chair of the Standards Committee, International Council for Online Dispute Resolution (ICODR). She co-led the development of the Online Dispute Resolution Standards issued by NCTDR & ICODR that were formally adopted by the International Organization for Standardization (2025) in its e-commerce ODR standard, ISO #32122. Leah has taught dispute resolution since 1993 and served as a researcher on early experiments in online dispute resolution at NCTDR.

Corey Linehan is Associate Director of the Center for Negotiation and Dispute Resolution at UC Law (formerly UC Hastings). Prior to joining the Center, Linehan served in federal roles at that intersection. As Deputy Chief of Staff and Senior Counsel in the U.S. Department of Justice’s Office of Legislative Affairs, he was responsible for helping the Department navigate its relationship with Congress and advance its policy priorities. He also negotiated new health care, education, and national service law as Senior Health & Education Counsel to U.S. Senator Chris Coons. Linehan’s career began as a high school teacher in St. Louis, Missouri. Building on that experience, he has served on teaching teams for courses related to negotiation, leadership, and conflict at a variety of institutions, including as Adjunct Professor of Law at Georgetown University Law Center.

Christopher Gibson is a Professor of Law and Director of the Business Law and Financial Services Concentration at Suffolk University Law School in Boston. Professor Gibson served as a Legal Assistant at the Iran-United States Claim Tribunal in The Hague, as well as serving for three years as section chief at the UN Compensation Commission (Head of the “C” Claims Division), a special division of the UN Security Council, followed by a four year period as Senior Legal Officer of the World Intellectual Property Organization (WIPO) Arbitration and Mediation Center and later as Head of WIPO’s Electronic Commerce Law Section. During his years in practice, he acted as counsel or arbitrator in a variety of international disputes, involving the governing laws of different jurisdictions and under various institutional rules, including arbitrator in both institutional and ad hoc proceedings and in more than 100 domain name disputes under the UDRP and Nominet DRS rules. He acted as lead counsel in arbitrations with sums in dispute ranging from $5 million to more than $350 million. Professor Gibson is on the Silicon Valley Arbitration and Mediation Center’s 2024 List of the World’s Leading Technology Neutrals.

Jennifer Shack has more than two decades of experience conducting complex evaluations of court-based mediation and online dispute resolution (ODR) programs and researching the effectiveness of ADR. She also designs case management and evaluation systems. Jen has evaluated family ODR and debt and small claims ODR in Michigan and Texas. In cooperation with the American Bar Association Section of Dispute Resolution, Jennifer led a national committee of the top court ADR researchers in developing the RSI/ABA Model Mediation Surveys. Jennifer has also written a number of articles, including “Access to Justice: Lessons for Designing Text-based Court-Connected ODR Programs.” Additionally, Jennifer served on the American Bar Association Section of Dispute Resolution Research Task Force and is currently co-chair of the Section’s Court Committee. She regularly presents on her research at conferences and on webinars.

Dorcas Quek Anderson has more than two decades of experience as a practising mediator and in dispute resolution research. She is currently Associate Professor of Law in the Singapore Management University’s School of Law.  Prior to joining academia, Dorcas was a District Judge in the State Courts for six years, where she conducted mediation and early neutral evaluation for hundreds of civil and criminal cases, contributed to the courts’ mediation policies as well as published extensively concerning dispute resolution. Dorcas is an accredited mediator with the International Mediation Institute, Singapore International Mediation Institute, the Centre for Effective Dispute Resolution (UK) and SMC. Dorcas is currently a mediator with SMC, Singapore International Mediation Centre (SIMC), MOH Holdings, Sage Mediation, Asian Development Bank, and the Office of Ombudsman for UN Funds and Programmes. 

Nick White is Research and Evaluation Director for Maryland Judiciary’s Mediation and Conflict Resolution Office (MACRO), works collaboratively with dispute resolution program managers in the courts, external justice partners, and state and local government agencies to help develop assessment tools and procedures to evaluate conflict resolution initiatives. Nick is on the Judiciary’s leadership team for Online Dispute Resolution (ODR) and is supporting courts as they develop their remote ADR capacity. Nick has served as Co-Chair of the American Bar Association Dispute Resolution Section’s Court ADR Committee. Trained in mediation in 1996, Nick has mediated and facilitated a broad range of issues, including real estate, multi‐party, U.S. Postal Service, domestic and international public policy and natural resource, parent‐child, community, inter‐governmental, and court‐referred cases. Nick’s doctoral work at the University of Michigan focused on issues of institutionalization of ADR. 

Chuck Doran is an experienced organizational ombuds, mediator, and trainer. Chuck is a Certified Organizational Ombuds Practitioner (CO-OP) and a member of the International Ombuds Association who completed ombuds training with the IOA in 1995. Chuck has served as an outsourced organizational ombuds for companies, universities, and other organizations since 1997 and received the President’s Award from the IOA in 2024. A mediator since 1992, he is a member of the National Academy of Distinguished Neutrals and the CPR Dispute Resolution Panel of Distinguished Neutrals. In addition to his ombuds and mediation work, Chuck works nationally and internationally as a dispute resolution trainer and consultant with corporate, governmental, and non-profit clients, including Coca-Cola Enterprises, General Motors, Bose Corporation, and the Harvard Negotiation Project at Harvard Law School. Chuck is a past president of the Association for Conflict Resolution, New England Chapter. Chuck is also a Distinguished Fellow with the International Academy of Mediators (IAM) and a past president of IAM’s Board of Governors.

John Lande is the Isidor Loeb Professor Emeritus at the University of Missouri School of Law. He previously directed its LLM Program in Dispute Resolution. He earned his J.D. from Hastings College of Law and his Ph.D in sociology from the University of Wisconsin-Madison. He began practicing law and mediation in California in 1980. The American Bar Association published his books, Lawyering with Planned Early Negotiation: How You Can Get Good Results for Clients and Make Money and Litigation Interest and Risk Assessment: Help Your Clients Make Good Litigation Decisions (with Michaela Keet and Heather Heavin). He developed the Real Practice Systems (RPS) Project to help practitioners, scholars, and students better understand and improve dispute resolution practice. The Project’s annotated bibliography includes numerous articles explaining RPS Theory. He created the RPS Negotiation and Mediation Coach (RPS Coach) artificial intelligence (AI) tool based on RPS Theory. This annotated bibliography provides articles discussing AI and RPS Coach. A prolific scholar, he has received numerous awards for his work, including the American Bar Association Section of Dispute Resolution’s Award for Outstanding Scholarly Work.

Daniel Rainey is a senior practitioner, educator, and writer in the fields of conflict engagement, online dispute resolution (ODR), and mediation. He is a founder and principal in Holistic Solutions, Inc. (HSI), founded in 1996 as a home for his practice, with Julia Morelli, in dispute resolution, organizational development, and communication. A recognized leader in the development and integration of technology into conflict resolution practice, Daniel was one of the principal authors of the National Center for Technology and Dispute Resolution’s Ethical Principles for ODR Practitioners and has advised governments, NGOs, and private organizations on the design of fair and accessible digital dispute resolution systems. He has held executive and advisory roles with organizations including the National Mediation Board (NMB), where he served as Chief of Staff, helping to expand the use of technology in labor-management relations. Daniel is a founding Board Member of the International Council for Online Dispute Resolution (ICODR) and has taught negotiation, mediation, and ODR at multiple universities and training programs worldwide.

Morgan Tregenza is the Founder and CEO of Levelheaded. Levelheaded’s mission is to make the world a less litigious place. She served as the President of the Mediation Association of Colorado where she helps to make mediation readily available in the State of Colorado. She often testifies in the Legislature in advocating for mediation as an accessible and viable option for resolving disputes. Prior to starting levelheaded, Mo ran her own mediation practice.  She’s written children’s books and designed, developed and launched a photobook app for busy families. 

Renee Jackson grew up in a blue collar family outside of Boston, played college basketball at Columbia University, and then cut her teeth as a litigation paralegal at Cravath, Swaine & Moore in New York City. She earned a JD/MBA from the University of Connecticut, trained in employment law and litigation at Nixon Peabody, and then took her legal skills in-house to Zynga, Splunk, Wish, and Clutter. Renee held several executive roles in Legal, HR, and Compliance before becoming a founder. After over a decade in the Bay Area, she now lives a quieter life in New Hampshire with her partner and their dogs. She teaches Negotiations to business school students at the University of New Hampshire and runs Blue Oak Legal, a small law firm specializing in employment law, commercial contracting, tech transactions, product compliance, corporate compliance, dispute resolution, and investigations.

Lisa Kloppenberg serves as Law Professor & Dean Emerita as well as Special Assistant to the Vice President for University Relations at Santa Clara University. She previously served as Acting President, Provost and Vice President for Academic Affairs, and Dean of the School of Law between 2013-22. She is a nationally renowned scholar in Conflict Resolution and her latest book, The Best Beloved Thing is Justice, was published by Oxford University Press (2022). Lisa is dedicated to our Jesuit mission of educating the whole person: heads, hands and hearts for service to others. She has prioritized increased access and affordability as well as increased diversity, equity and inclusion at Santa Clara University. In her time at SCU, she also fostered stronger connections to Silicon Valley and provided more experiential learning opportunities for students.

Robert Bergman is the CEO and Founder of NextLevelMediation.com and President and Founder of Southwest Management Technology LLC. NextLevel Mediation™ is a privately-held mediation & decision support Software as a Service (SaaS) company that provides mediators with the tools they need to resolve disputes quickly and efficiently. Its cloud-based system uses superior decision analytics and artificial intelligence to help mediators move their clients toward critical thinking and away from emotional decision-making. Bob has more than 55 years of experience in decision sciences, software engineering, business strategy simulation, defense, Scenario Planning, System Dynamics Modeling and market research. Bob’s background and years of experience of applying quantitative decision methodologies at Intel to improve international standards negotiations and strategic business decisions brings a unique perspective to the mediation of business to business disputes.

Nicolás Lozada is the CEO of REDEK, the first Colombian startup focused on digital justice and online dispute resolution (ODR). As a lawyer with more than 20 years of experience, his academic and professional work focuses on the intersection of law and technology, arbitration, and international trade. He is a full professor at Universidad Externado de Colombia and has served as a visiting lecturer at several universitiesHe is also the founder of Redek Academy, where he teaches modules on AI applied to law, AI governance, and digital toolkits for lawyers. He also serves as an arbitrator and tribunal secretary in several arbitration centers in Colombia, Spain, and Guatemala, and is a member of the APEC eBRAM ODR panel. Holding LLM’s from New York University (NYU) and the National University of Singapore, he has been an international speaker on artificial intelligence, algorithmic justice, and ODR since 2012. In addition to publishing on these topics with academic publishers such as Oxford and Cambridge University Press, he has participated in technical forums, TED talks, and international conferences in countries around the world.

Sara Hourani is Senior Lecturer in Law at the School of Law, Middlesex University London. She also holds a Visiting Lectureship at the School of Law, Aix-Marseille University (France). Her research examines the impact of automation introduced through new technologies, such as blockchain, smart contracts and artificial intelligence, on international commercial arbitration systems. Sara has published her work in various forms, including a co-edited book titled ‘Access to Justice in Arbitration: Concept, Context and Practice’ published by Wolters Kluwer in 2020. Sara has submitted evidence on the topic of technology and arbitration and dispute resolution to various organisations including the UNCITRAL, the UK Parliament, the UK Ministry of Justice and the UK Law Commission. Sara sits as a MENA sub-committee member of the Greener Arbitrations Campaign, where her work consists of working on an analysis of the digitsation of international arbitration. 

Juan Camilo Giron Consuegra is Head of the legal department at REDEK, a legaltech startup that is transforming the way disputes are resolved through artificial intelligence technologies and digital platforms. Juan Camilo is a cum laude graduate of Universidad Santo Tomás, with additional studies at the University of Nantes.  His background combines legal practice with academic research, which has allowed him to develop a critical, global, and interdisciplinary profile. He is passionate about arbitration and public and private international law, as well as learning about new languages (he speaks Spanish, English, and French) and cultures.

Thian Yee Sze is the Principal District Judge of the Community Courts and Tribunals Cluster in the State Courts of Singapore, overseeing specialist judicial tribunals and courts such as the Employment Claims Tribunals, the Small Claims Tribunals and the Protection from Harassment Court. This cluster of tribunals and courts hears a broad range of civil cases, including contract, employment, harassment and other relational disputes within the community. A substantial part of the work of the cluster involves Self-Represented Persons. Yee Sze is also the Chairman of the Income Tax Board of Review, the Chairman of the Expert Board for Appeals under the Carbon Pricing Act, a member of the Complaints Panel under the Medical Registration Act and a member of the Registration of Criminals Act 2022 Reviewing Tribunal. Yee Sze has held various positions in her previous postings in the Singapore public service, including with the Supreme Court, the Ministry of Law and the Ministry of Home Affairs.

Ayelet Sela is an assistant professor (lecturer) at Bar-Ilan University faculty of law in Israel, where she is also a member of the BIU LawData Lab and the BIU Data-Science Institute. Dr. Sela’s scholarship and teaching revolve around law and technology, dispute system design, courts, and online dispute resolution. Her work focuses on choice architecture, procedural design and access to justice in courts, online courts, online dispute resolution, and online legal services. She also works on the application of machine learning methods to legal data for analytical purposes and in order to develop automated decision-support tools and governance mechanisms. Dr. Sela holds a JSD and JSM from Stanford Law School, where she was also a fellow in the Gould Negotiation and Dispute Resolution Center and the Codex Center for Legal Informatics. She earned an LL.B and “Amirim” Honors Program diploma from the Hebrew University in Jerusalem, and clerked for the Honorable Justice Eliezer Rivlin in the Israeli Supreme Court. For further information, see Dr. Sela’s faculty webpage and SSRN Author Page.

Xuhui (Michael) Fang is a law professor at Nanchang University (NCU) and an associated researcher at Cyberjustice Laboratory of Université de Montréal.  He holds an LLB from Peking University and a JD from Washington University in St. Louis. Michael has taught his Chinese students that ODR can level the playing field for the disadvantaged in the developing countries. Michael has also been a leading advocate for the use of ODR as an appropriate and alternative process for dispute resolution in China. In August 2013, he introduced eBay’s community court to Chinese lawyers in his speech about ODR at Beijing Bar Association, just four months before Taobao formally applied crowdsourced ODR to resolve eCcommerce disputes.  In September 2016, Michael Fang co-chaired the 16^th international ODR forum held in Beijing which enabled many Chinese experts and leaders from various fields to discuss ODR issues with international ODR experts from different countries. In October 2016, Fang helped set up an ODR process for the International Commercial Mediation Center for the Belt and Road Initiative in Beijing and incorporated the UNCITRAL Technical Notes on ODR (Technical Notes) into the new mediation rule.

David Porteous is a governance solutions expert who has founded and led four successful organizations that serve a wider purpose of promoting human flourishing. He has over 25 years of experience in fintech, development finance and edtech. He is the founder and CEO of Integral: Governance Solutions, a company that explores and addresses the challenges and opportunities of governance in the context of early stage tech ventures, environmental, social, and governance (ESG) issues, and public private partnerships, especially around digital public infrastructure. David is also a co-founder and was the first chair of the board of Digital Frontiers, an edtech platform that supports professional capacity building around the world in pursuit of the Sustainable Development Goals (SDGs). 

Moritz Fromageot serves as a Policy Officer at the United Nations Office for Digital and Emerging Technologies (ODET), helping UN Member States advance cooperation on digital policy. As an entrepreneur, he co-founded Aam Digital, a recognized Digital Public Good, helping NGOs worldwide to maximize their impact.

Chris Harrall is Vice President of Global Public Policy for Mastercard. In that role he leads strategic development of the Policy Center for the Digital Economy, including oversight of the Center’s policy assets such as research and insights, capacity building for the public sector, and stakeholder relations across government, NGOs, and academia. He is also focused on the effects of digital acceleration on digital platform economics, small business, and cyber security.